1 C-TAC Mistake:Any item purchased direct from C-TAC that is returned in original packaging, accompanied by a copy of the original invoice and with a return authorization number will be exchanged, credit memo issued or purchase price refunded, your choice. We pay the shipping.
#2 Your Mistake:Any item purchased from C-TAC that is returned in original packaging, accompanied by a copy of the original invoice and with a return authorization number will be exchanged, credit memo issued or purchase price refunded, your choice. After 30 days NO REFUND. You pay the round trip shipping.
#3 Defective Product: Any defective item purchased from C-TAC may be returned for repair,replacement, exchange, credit memo or full refund,These are processed within 2 business days and product returns are shipped prepaid via UPS 2nd day air. Obviously incorrectly installed or abused products are not subject to return,
#4 Miscellaneous: Items that do not fall into the above categories are not normally accepted for return.If such items are accepted at the discretion of C-TAC a 25% restocking fee will be charged.#5 Return Authorization:To guarantee prompt processing of your return, a return authorization number should be put on the outside of the package.
DISCLAIMERS: C-TAC disclaims liability for incidental or sequential damages. We do not offer any written or implied warranty on our products. As a condition of sale, any claim arising out of or relating to this sale, shall be settle by arbitration in accordance with the rules of the American Arbitration Association and judgment upon the award rendered by the arbitrator(s) may be entered in any court having jurisdiction. On any claim related to goods or services sold by C-TAC jurisdiction for the arbitration shall be exclusively in Ohio, regardless of where the claim arises. No claim shall be actionable unless commenced within one year from date of sale. All parts sold by us are intended for installation by a trained pistolsmith, and parts and firearms sold by us are only intended for factory specification standard velocity ammunition. Due to the complexities of complying with the Federal warranty law, C-TAC DOES NOT OFFER A WRITTEN WARRANTY. We continue to stand behind our products and services, but we cannot make guarantees of any kind. This statement of policies and disclaimers is effective 8/01/07. Shipping amounts are estimates only. Actual shipping charges will be calculated based on the zip code given during checkout.